NEXT DATE
1 April 2024
Driving Hotel Revenues
Online
15 weeks, 8 hours per week
CHF 5,940
5.94Taught in English
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To be announced 3 December 2030
Service Innovation by Design
Learn to apply "design thinking" skills and develop an innovative mindset to revolutionize the customer journey and/or service approach of any business.
Campus Lausanne
3 days (incl. final assessment) + online introduction
CHF 1,950
1.95Taught in English
NEXT DATE
2 October 2023
Hotel Management: Performance Measurement & Control
This course focuses on answering one question: How can managers design management systems that help an organization execute strategy better than its peers? In this course, we do not address how to formulate business strategies. Instead, we take strategy as given and learn the multiple performance measurement and control systems that are essential to implement strategy effectively.
Online
5 weeks / 8 hours per week
CHF 2,200
2.2Taught in English
NEXT DATE
20 November 2023
Introduction to Hospitality Management in the 21st Century
The hospitality industry is one of the most attractive, fast growing and highly competitive industries in the world. This course provides you with an overview of hospitality fundamentals, as well as the current state of the industry in the 21st century.
Online
2 weeks / 4-5 hours per week
CHF 360
0.36Taught in English
NEXT DATE
20 November 2023
Introduction to Revenue Management
This course will provide you the basic knowledge of revenue management. Participants will look at the principles of revenue management and understand the principles that drive it. They will understand what a Revenue Manager does as part of their daily routine.
Online
2 weeks / 4-5 hours per week
CHF 360
0.36Taught in English
NEXT DATE
20 November 2023
Introduction to High Performance Distribution Strategy for Hotels
To create and sustain competitive advantage, one must carefully design, develop, maintain, and manage the distribution channel mix. This course blends theory and practice with current knowledge and industry insights.
Online
2 weeks / 4-5 hours per week
CHF 360
0.36Taught in English
NEXT DATE
1 April 2024
Data Driven Marketing
Online
5 weeks / 8 hours per week
CHF 2,200
2.2Taught in English
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