Organizational performance stems from a clear understanding of the overall business objectives, strategies, and processes. The foundation of every hospitality operation lies on the shoulders of the employees’ comprehension of their own roles and responsibilities, as well as how they collaborate with each other. Trust, communication, and mutual respect are key characteristics that not only build strong teams, but strengthen the overall organizational capacity. In this course, you will develop a profound understanding of what constitutes a high performing team and fundamental knowledge guiding effective collaborations throughout the entire organization.
Creating highly effective teams
Building an effective team
Using team reflexivity (i.e. task and social reflexivity)
Components and key success factors of team effectiveness
Developing team leadership capabilities
Tasks of team leaders
Skills of team leaders
Avoiding leadership pitfalls
Types of team leadership
Team leadership development
Developing creativity and becoming a good team player
Qualities of a good team player
Team collaboration
Team decision-making & avoiding group cognitive biases
Creating a climate of psychological safety
Supporting team creativity & creative problem-solving
Team conflict resolution
Role of emotional, informational and practical support
Types of conflicts
Conflict resolution and mediation techniques
Final assessment
The final assessment evaluates the content learned in the previous four weeks. The assessment can range from multiple choice quizzes (MCQ) to more open response evaluations, like a case study.
A Program Advisor will get back to you with feedback or suggestions.
This course is designed for business professionals who want to gain knowledge on building effective teams and increase their effectiveness in leading individuals towards high team performance.
There are no admission requirements to enroll to this course.
To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.
We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.
EHL uses the payment platform Flywire which provides various payment methods, with no hidden bank fees and offers favorable exchange rates. The link to the payment platform will be provide after the enrollment form.
Organizational performance stems from a clear understanding of the overall business objectives, strategies, and processes. The foundation of every hospitality operation lies on the shoulders of the employees’ comprehension of their own roles and responsibilities, as well as how they collaborate with each other. Trust, communication, and mutual respect are key characteristics that not only build strong teams, but strengthen the overall organizational capacity. In this course, you will develop a profound understanding of what constitutes a high performing team and fundamental knowledge guiding effective collaborations throughout the entire organization.
Creating highly effective teams
Building an effective team
Using team reflexivity (i.e. task and social reflexivity)
Components and key success factors of team effectiveness
Developing team leadership capabilities
Tasks of team leaders
Skills of team leaders
Avoiding leadership pitfalls
Types of team leadership
Team leadership development
Developing creativity and becoming a good team player
Qualities of a good team player
Team collaboration
Team decision-making & avoiding group cognitive biases
Creating a climate of psychological safety
Supporting team creativity & creative problem-solving
Team conflict resolution
Role of emotional, informational and practical support
Types of conflicts
Conflict resolution and mediation techniques
Final assessment
The final assessment evaluates the content learned in the previous four weeks. The assessment can range from multiple choice quizzes (MCQ) to more open response evaluations, like a case study.
A Program Advisor will get back to you with feedback or suggestions.
This course is designed for business professionals who want to gain knowledge on building effective teams and increase their effectiveness in leading individuals towards high team performance.
There are no admission requirements to enroll to this course.
To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.
We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.
EHL uses the payment platform Flywire which provides various payment methods, with no hidden bank fees and offers favorable exchange rates. The link to the payment platform will be provide after the enrollment form.